Issues Management Advice in the time of COVID-19 - Kendrick PR
March 20, 2020

Issues Management Advice in the time of COVID-19

Click here for a personal message from our founder, Julia Kendrick

As a team of beauty enthusiasts & experts, we’re beyond saddened to see the impact that COVID-19 is having not just on society, but on our industry, colleagues and clients. According to the British Beauty Council, Beauty is a significant part of the UK economy, supporting 590k jobs and contributing £28.4 billion to UK GDP in 2018.

In times like these, it’s unclear how all industries will fare, and no matter how small the measure, we want to support not only the clinics and experts we work with daily, but those of you that need help or guidance in navigating this new landscape ?

We are therefore opening up access to the Issues Management How-To module from our ELITE reputation programme FOR FREE. We’ve got a one-page how-to guide on issues management best practice specifically related to the COVID situation, alongside a draft template for you to create your own statement on your business response to the issue. Alongside this is a video on the more general approach to PR for issues management and maintaining your business visibility and integrity during difficult times.

If you’d like access to these resources for some additional advice on practical issues management and communications protocols, please get in touch with

One size doesn’t always fit all, so if you would prefer, we are offering x3 FREE 30-minute consultancy sessions with founder Julia Kendrick each day. If you’re a brand, a clinic or small business who needs a little personalised or strategic comms advice around this time – no matter how small – we’d love for you to get in touch. Let’s all help each other and keep our industry thriving! ??????

To find out more about the ELITE REPUTATION PROGRAMME and why Julia created the industry’s first online PR and marketing toolkit system for aesthetic clinics, click here!

#beautyphilanthropy #PayItForward #beautycommunity #LetsHelpEachother #leadership #aesthetics #entrepeneurs #smallbusiness #covid19 #coronavirus #business

* An Oxford Economics report on the economic impact of the beauty industry, commissioned by the @britishbeautycouncil in 2019