KENDRICK PR PRIVACY POLICY

Last updated: October 2026

About this policy

This Privacy Policy explains how Kendrick PR Consulting Limited (“Kendrick PR”, “we”, “us” and “our”) collects, uses and protects personal information. It applies to visitors to our website at https://kendrickpr.uk (the “Website”), people who get in touch with us, our clients and prospective clients, journalists and media contacts, experts and content creators we work with, suppliers and people who apply to work with us.

We are the controller of the personal information described in this policy. This means we decide how and why it is used, and we are responsible for looking after it in line with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations 2003 (PECR).

Kendrick PR Consulting Limited is registered in England and Wales under company number 09438199. Our registered office is Suite 3 Falcon Court Business Centre College Road Maidstone Kent ME15 6TF. We are registered with the Information Commissioner’s Office under registration number A9006176.

Information we collect

Depending on how you interact with us, we may collect the following information.

• Enquiries and bookings: your name, email address, telephone number, company or clinic name, job title and anything you tell us in your message, when you complete our contact form, email us or book a discovery call.
• Clients and prospective clients: contact details for the people we work with, together with information needed to deliver our services, such as correspondence, briefs, approvals, meeting notes and invoicing details.
• Journalists and media contacts: your name, publication or outlet, role, work email address, work telephone number, the subjects you cover and public social media profiles. We collect this from you directly, from publicly available sources and from professional media databases.
• Experts, practitioners and content creators: contact details, professional background and information needed to arrange media opportunities, events or collaborations.
• Job and work experience applicants: the information in your CV, covering letter and any correspondence, and notes from interviews.
• Suppliers: contact details and the information needed to manage our working relationship and payments.
• Website use: information collected through cookies, such as the pages you visit, your device and browser type and your approximate location. We only collect this through non-essential cookies if you consent. Please see our Cookie Policy at kendrickpr.uk/cookie-policy for more detail.

We do not seek to collect special category information (such as information about your health) through the Website. Please do not include it in your message to us unless it is necessary.

How we use your information and our lawful basis

We only use personal information where the law allows. Below are the main purposes and the lawful basis we rely on for each.

• To respond to your enquiry or arrange a discovery call: our legitimate interests in responding to people who contact us, or taking steps at your request before entering into a contract.
• To deliver our PR services and manage client relationships: performance of our contract with you or your organisation, and our legitimate interests in running our business.
• To contact journalists and media contacts with stories, comment and opportunities relevant to their work: our legitimate interests in carrying out media relations on behalf of our clients. You can ask us to stop at any time.
• To send business contacts occasional updates about our services: our legitimate interests in promoting our business, in line with PECR. Every message includes a simple way to opt out.
• To review job and work experience applications: taking steps at your request before entering into a contract, and our legitimate interests in recruiting.
• To understand how our Website is used and measure our advertising: your consent, given through our cookie banner.
• To keep financial records and meet our other legal and regulatory obligations: compliance with a legal obligation.

Where we rely on legitimate interests, we have considered whether those interests are outweighed by your rights and freedoms. You can ask us for more information about this.

Who we share your information with

We do not sell your personal information. We share it only where necessary, with:

• service providers who support our business, including our website developer and hosting provider, email and IT providers, media database and monitoring providers, booking and scheduling tools, accounting software and analytics providers for example Hi Digital, Linten, Microsoft, Cision, Calendly, Xero, Google;
• our clients, where it is needed to deliver our services, for example sharing a journalist’s request so that a client can provide comment;
• professional advisers, such as our accountants, lawyers and insurers;
• regulators, law enforcement or other authorities, where we are required to by law; and
• a buyer or successor, if our business is restructured or sold.

Our service providers act on our instructions and are required to keep your information secure.

International transfers

Some of our service providers, such as Google and Microsoft, may process personal information outside the UK. Where this happens, we make sure appropriate safeguards are in place, such as UK adequacy regulations or the International Data Transfer Agreement or Addendum approved by the ICO.

How long we keep your information

We keep personal information only for as long as we need it for the purposes described in this policy. As a guide:

• enquiries that do not lead to work: 2 years from our last contact;
• client and supplier records, including financial records: 6 years after our working relationship ends, to meet legal and tax requirements;
• journalist and media contact details: for as long as they remain relevant to our work, reviewed annually;
• unsuccessful job and work experience applications: 6 months, unless you agree to us keeping your details on file for longer.

Information collected through cookies is kept for the periods shown in the cookie table in our Cookie Policy.

Keeping your information secure

We use appropriate technical and organisational measures to protect personal information, including access controls, secure systems and regular maintenance of our Website. No system is completely secure, but we take reasonable steps to prevent loss, misuse or unauthorised access, and we will notify you and the ICO of a data breach where the law requires.

Your rights

You have the right to:

• ask for a copy of the personal information we hold about you;
• ask us to correct information that is inaccurate or incomplete;
• ask us to delete your information;
• ask us to restrict how we use your information;
• object to our use of your information where we rely on legitimate interests;
• object at any time to direct marketing, in which case we will stop;
• ask us to transfer information you have given us to another organisation; and
• withdraw your consent at any time, where we rely on consent. This does not affect anything we did before you withdrew it.

Some of these rights apply only in certain circumstances. To make a request, please contact us using the details below. We will respond within one month, and there is usually no charge.

Links to other websites

Our Website contains links to other websites and social media platforms. We are not responsible for their privacy practices, so please read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated.

Contact us and complaints

If you have any questions about this policy or how we handle your personal information, or would like to exercise your rights, please email admin@kendrickpr.uk or write to us at:

Kendrick PR, Work.Life Fitzrovia, 33 Foley Street, London W1W 7TL, United Kingdom

If you are unhappy with how we have handled your information, please contact us first so that we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk or on 0303 123 1113.