January 25, 2019

Encouraging Engagement

In my previous blog, we spoke about how to get the most out of online interactions with your clients. However, sometimes this is easier said than done. For some businesses,…

January 18, 2019

My Top Tips for Responding to Social Media Comments

The dawn of social media has provided businesses with unprecedented open access interaction with their customers, but this can be a double-edged sword. Social media provides an opportunity to communicate…